Returns, Exchanges & Adjustments

We want you to love our products as much as we do. If for any reason you are not completely satisfied with your purchase, please let us know and we will gladly replace or refund your purchase.

RETURNS GENERAL RULES

• Returns or exchanges must be mailed within 30 days of receipt of your purchase.
• We are not responsible for return shipping charges.
• Any items purchased under the Last Chance or Final Sale sections are non-returnable & non-refundable.
• Any and all items that have been laundered or altered in any way cannot be accepted for exchange or credit.
• We are not liable for lost packages without tracking.
• Please make note of the tracking number on the return label and keep it for your records.
• We are not liable for exchanges or returns sent without a return form enclosed.

STEPS TO RETURN OR EXCHANGE AN ITEM

1. Complete the return form included with your shipment and include it with the item(s) you are returning.
2. Remember to indicate the style, color, and size of your replacement item(s).
3. Place items you wish to return and return form in the original package. If you don't have the packaging anymore, don't worry! You can use a different package, as long as it's unmarked.
4. Please make note (TIP: Take a picture, it's the easiest way) of the tracking number on the return label and keep it for your records. You'll need this to insure your return.
5. Ship your return to:
   RYSE Chiropractic LLC
   271 Parish Rd.
   ‍Suite
   Lake Charles, LA 70611

Refund Requests

Once the returned item is received, verified and processed by our returns department the original purchase price of your returned item(s) will be credited back to your original form of payment. Allow approximately two weeks for processing.

Exchange Requests

Once the returned item is received, we will immediately process a new order for your exchange, and ship it to you with no additional shipping charge. Allow approximately two weeks for processing.

PRICE ADJUSTMENTS

PERMANENT MARKDOWNS

In order to obtain a price adjustment on any item purchased at full price that has been marked down and added to our "Sale" section please contact us by e-mail at office@rysechiro.com at any time within 14 days of purchase date. Please include your order number in your email message. Once confirmed we will gladly refund the difference back to your original form of payment. This offer is valid only on products purchased at full price, without any promotional discounts applied.

PROMOTIONAL MARKDOWNS

Promotions and other special offers occur all the time and are temporary. Items purchased with a promotional discount or through any form of promotional offer are not eligible for price adjustments under any circumstances.

EXCHANGES

The original discount or promotional code only applies to items where the same style originally purchased is being exchanged for a different color or size. If you choose to exchange the item for a different style, the discount from the original style purchased cannot be transferred to the new style.

Sometimes We Make Mistakes

If we've sent you the wrong or damaged item please contact us immediately through e-mail at office@rysechiro.com and a Customer Service representative will assist you with a resolution.

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